HRD Press Pocket Guides
Call us at 770-487-6460 or Email Judy to place an HRD Press order.
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The Manager's Guide to Interviewing and Hiring Top Performers -
Only $9.95
Today's tight labor market is forcing
organizations to maximize the time they spend attracting and
keeping top performers. Organizations that can attract,
inspire, and retain top performers are in the position to beat
out their competition. This is true both in market share and
being able to draw outstanding employees.
This book is for individuals with training
responsibilities who are looking for tools to help their
managers, supervisors, and/or team leaders interview, hire,
and retain top performers. If you or someone in your hiring
system has limited experience in interviewing and hiring, this
book will help you and your organization to be more proficient
in hiring practices. |
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Managing Anger in the Workplace -
Only $9.95
Relationships at work tend to be
interdependent, competitive, hierarchical, overexposed, and
compulsory. Keeping the interests of yourself, your boss, your
peers, your subordinates, your vendors, and your customers in
alignment all the time is impossible. Meanwhile, you must also
contend with competitors and unpredictable markets.
Thus,
for most people, work involves a constant juggling of-and
wrestling with-competing interests. Whether the stakes are
pecuniary, psychological, or both, they are always on the line
in every interaction at work. While the workplace is an
environment more likely to provoke feelings of anger, the
consequences of poorly managed anger in the workplace may be
much greater than in other contexts. At the same time, if
managed effectively, anger can be a positive and productive
emotion producing valuable data, as well as considerable
motivation.
Managing Anger in the Workplace will help you
understand the costs and benefits of anger in the workplace;
diagnose anger and common anger syndromes; use the underlying
causes of anger as data to continually improve relationships,
systems, practices, and policies; and manager anger in
yourself, in others, and in your team.
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Managing Generation X: How to Bring Out the Best in Young Talent Only $13.95
The classic study of Generation X in the workplace, Managing
Generation X shows employers how to tap this valuable, quirky
labor pool. Bruce Tulgan-an Xer himself-explodes the slacker
myth, gives voice to Gen Xers through verbatim interview
narratives, and offers concrete advice on how to manage them.
Tune in to the free-agent mindset that has swept across the
entire workforce and gain insight on how to attract, motivate,
and retain this crucial cohort.
Now in a revised and updated edition, Managing Generation X
remains the best source of information on a generation that is
leaving an indelible mark on the culture of American business.
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Managing Generation Y:
Global Citizens Born in the Late Seventies and Early
Eighties
Carolyn A. Martin, Ph.D. and Bruce Tulgan
$9.95
Here they come: the fourteenth generation of
Americans. Self-confident and optimistic. Independent and
goal-oriented. Masters of the Internet and PC. Young adults
who believe education is cool, integrity is admirable, and
parents are role models. They're blunt. They're savvy. They're
contradictory. They're the children of Baby Boomers and the
upbeat younger siblings of Gen X. They are the 29 million
young adults born between 1978 and 1984 streaming into the
workplace whose presence will continue to grow each year for
the next ten years. They are Generation Y.
Managing Genertion Y is for those who want to become the
employer of choice for the next cohort of young adults.
Discover the Gen Y traits that pose the greatest challenges to
managers as well as the best practices you can implement now
to keep these upbeat, techno-savvy workers focused and
motivated.
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Managing the Generation Mix - Only $9.95
From
Collision to Collaboration
No
doubt about it: The newest diversity issue in the workplace is
age diversity. Many organizations have finally figured out how
to recruit young talent only to watch them drive down a
collision course with seasoned employees over issues like work
ethic, respect for authority, dress code and every work
arrangement imaginable. And they're not sure what to do about
it. The fact is, generational conflicts are not merely a
matter of young versus old. They mirror critical business
issues every organization faces as it transitions from the
workplace of the past to that of the future. Managing the
Generation Mix will help you place your multi-generational
team on the course to collaboration.
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Manager's Pocket Guide to
Dealing with Conflict - Only $9.95
Conflicts
occur everyday in the life of managers. You can't escape them,
but you can learn how to handle them better.
Conflict causes stress, low morale, and decreased
productivity. This pocket guide is for leaders who want to
learn skills that will prevent and resolve conflicts and
ensure a better working environment. Readers will learn how to
recognize patterns of conflict, identify causes of conflict,
prevent conflicts from developing (and escalating), and apply
conflict resolution techniques. By mastering these skills
managers will be able to better serve their employees, helping
them to navigate through interpersonal conflicts and maintain
workplace productivity.
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Manager's Pocket Guide to eCommuncation - Only $9.95
E-mail,
voice mail, conference calls, and videoconferences have
revolutionized communication. Companies are dependent on
technology to link personnel across cities, states, and
countries, especially as virtual teams become more a part of
our business environment. Yet, companies rarely provide formal
training on how to manage these resources. This book provides
guidelines for communicating effectively through e-mail and
voice mail, suggestions for getting the most out of your
conference calls and videoconferences, and creative and
practical suggestions for communicating with, building, and
managing your virtual team.
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Manager's Pocket Guide to Emotional Intelligence - Only $9.95
One of the keys to becoming a true leader is emotional
intelligence. Emotional intelligence quotient (or EQ)
encompasses qualities that go beyond general intellectual
intelligence and technical competency. EQ includes
self-awareness, self-control, self-confidence, motivation,
empathy, and competencies in the social environment. These
hallmarks of a true leader can be learned. The activities in
this guide will help strengthen the reader's EQ skills,
resulting in a more successful career and a more satisfying
life.
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Manager's Pocket Guide to Effective Meetings - Only $9.95
Learn easy, proven techniques that keep you in control of your
meetings. This complete guide to effective meetings will show
you how to prepare for success and end with results. It
includes structured activities that keep everyone focused on
your issues, practical techniques for dealing with
unproductive participants, and essential considerations for
high tech meetings. If you hold meetings, this book is a must!
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Manager's Pocket Guide to Recruiting the Workforce of the Future - Only $9.95
In
today's downsized, restructured, and reengineered workplace,
there is a tremendous pressure to recruit high-quality people
in order to get more work and better work doen with fewer
people. Through best practice, worksheets, and checklists,
Recruiting the Workforce of the Future will show you how to
develop and implement effective hiring solutions for today's
workplace.
Employers should no longer recruit for the long term, but
to get the job done today, tomorrow and next week. Give your
organization the advantage in quickly and effectively
recruiting the talent you need.
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Manager's Pocket Guide to Workplace Coaching - Only $9.95
Daniel A. Feldman, Ph.D
This
guide is designed to help people become better managers. When
a person is elevated to a management position, it is usually
because he or she has done well at mastering the prerequisite
technical skills.
Coaching employees to develop their skills helps not only
the employee, but also the manager, the team, and the
organization.
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Manager's Pocket Guide to Preventing Sexual Harassment - Only $9.95
Terry Fitzwater
Learn how to protect your employees as well as your company from sexual harassment. The Manager's Pocket Guide to Preventing Sexual Harassment approaches the issue globally, from creating policy statements on sexual harassment and conducting employee audits to determine vulnerabilities (and appropriate cures), to the five A's of understanding, to handling and dealing with stereotypes and biases. The pocket guide also covers the investigation process and how to properly document incidents; it also includes exercises to instill ownership and facilitate understanding among employees to generate commitment to harassment prevention. VIDEO NOT INCLUDED
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Manager's Pocket Guide to Leadership Skills - Only $9.95
Peter Stark & Jane Flaherty
No
matter how you arrived at your supervisory position, you need
a specific set of skills to work successfully with your
employees. Written for those who want to not only survive, but
thrive in their leadership role!
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Effective Writing - Only $9.95
Steve Gladis, Ph.D
This pocket guide can help whether you're in charge of a group of writers, or a person interested in improving his or her own writing skills. Easy, practical how-to-steps will guide you towards more effective writing.
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The Service Pro: Creating
Better, Faster, and Different Customer Experiences - Only
$7.95
Rick Tate, Josh Stroup
This
book provides a fundamental understanding of the competencies
and tactics that increase customer retention and referrals.
Ideal for both employees who serve customers directly or
indirectly and those who manage them, this book offers lessons
that will build professional competencies in the business of
service.
See more about the Service Pro Program.
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Manager's Pocket Guide to
Strategic and Business Planning
Only
$9.95
Stephen G. Haines
Enterprises in today's Global Information Age must keep up with rapid
changes in technology while overhauling businesses, programs,
and operations to meet the changing values and demands of
customers and employees. This guide will aid you in applying
the Systems Thinking Approach to your strategic and business
planning by explaining how to develop a strategic plan, ensure
successful implementation of the plan, and build and sustain
high performance over the long haul.
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Call us at 770-487-6460 or Email Judy to place an HRD Press order.
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