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training At Competitive Edge, Inc. we solve problems, not just deal with the symptoms. We look at the entire organization and take all facets into account before designing a customized program. Our integrated approach allows our clients to learn how to maximize workforce performance and improve profitability.


DISC and Motivators Train-the-Trainer Certification

Competitive Edge, Inc. is the first TTI authorized trainer for this workshop nationwide.

This program is for professional trainers, human resource professionals and internal/external consultants who are committed to providing world-class services. This Train-the-Trainer program focuses on the DISC Behavioral Model and the Motivators Model that can be used for personal and professional development, leadership, teams, and employee selection and retention.

Train-the-Trainer Certifications are held privately for organizations of any size and virtually as open enrollment for 6 people.

Next Virtual Train-the-Trainer | June 21-25, 9:30-12:45 ET

Click to Download Brochure Click to Download Registration Form

Emotional Intelligence Certification Training

Emotional intelligence is a critical skill needed for individuals to effectively manage employees and lead organizations. This flexible, practical training program will provide participants with the tools and strategies to administer and debrief emotional intelligence assessments and design and deliver emotional intelligence training programs.

By the end of the training program, participants will be able to:

    • Define emotional intelligence and its importance and benefits
    • Have access to the premiere emotional intelligence assessment in the marketplace – EQ-i 2.0 from MHS.
    • Understand the science behind the EQ-i 2.0 system
    • Describe best practices for administering, providing feedback, and enhancing emotional intelligence

EQ-i Training Dates | Virtual Training
Introduction: June 1 at 9AM-10AM EST
Zoom Sessions: June 7, 8, 9, 10 at 9AM-12PM EST

Click to Download Brochure and Registration

Certified Generational Specialist

Business is changing at a rapid pace and the workforce is more diverse than ever with five generations represented. As a result, organizational leaders are increasingly confronted with challenges due to the differing mindsets, work styles, and communication styles.

To prevent and overcome these challenges, trainers, consultants, and coaches need to enhance their knowledge, tools, and resources to better align with the needs of the diverse workforce.

Obtaining the Certified Generational Specialist status will enhance your ability to best serve the needs of your organizations and clients. This training will provide you with the knowledge and credentialing to:

  • Identify and discuss challenges experienced when working with employees from multiple generations.
  • Identify, describe, and differentiate characteristics, communication, and work styles across generations.
  • Apply key information about the generations to better design and tailor training programs to enhance overall effectiveness.
  • Better market programs and services to the various generations.
  • Build recruitment, retention, and coaching strategies tailored towards the Millennial generation.
  • Incorporate cross-generational exercises and strategies in coaching and training sessions.
Next Certified Generational Specialist Training | Virtual Generations Program  
Please contact us to schedule program

Virtual Facilitation Training

As the request for virtual training continues to rise, virtual facilitation is a necessary core competency for trainers. In this environment, training success requires unique skills related to audience engagement, trainer voice and delivery of content, curriculum design, and confidence to multitask in a technical setting. Attend this training and obtain the foundational knowledge and skills needed to successfully design and facilitate an online/virtual training.

Date: Coming Soon

Session 1: Transition to a Virtual Trainer

Participants will be able to:

  • Identify steps necessary to transition from face-to-face training to online training.
  • Identify and select appropriate online delivery formats.
  • Recognize different virtual training platforms and training functions within the platforms.

Quiz- Must pass with a 80% or higher to continue training 

Session 2: Engaging Learners

Participants will be able to:

  • Define online interaction and collaboration.
  • Apply techniques for keeping learners energized, focused, and motivated.
  • Utilize online interaction and collaboration tools such as whiteboard, chat functions, emoji responses, breakout rooms, and discussion boards.

Quiz- Must pass with a 80% or higher to continue training 

Session 3: Designing Curriculum

Participants will be able to:

  • Design curriculum to include pre-, post-, and intersession work.
  • Design curriculum to include self-directed and interactive activities.
  • Modify face-to-face curriculum for online delivery.

Quiz- Must pass with an 80% or higher to receive certificate of completion 

Dr. Melissa Furman 
is the founder of Career Potential, LLC and has a passion for helping individuals with career, professional, and leadership development. Her research and training expertise include: generational diversity, career development, leadership development, and emotional intelligence. She has provided individual coaching and organizational consulting services to corporate, non-profit, and government organizations including John Deere, U.S. Department of Energy, Textron, Electrolux, Augusta University Health, State of Georgia, U.S. Marshals, and many more.

Dr. Furman is a faculty member and former assistant dean at the James M. Hull College of Business at Augusta University in Augusta, GA. Prior to becoming an Assistant Dean, Dr. Furman served in multiple roles within university career centers at Augusta University, Johns Hopkins University, The University of Georgia, and Emory University.

Dr. Furman was recently awarded “Faculty Member of the Year” by the Augusta University Student Government Association, designated as a “Top 10 in 10 Young Professional to Watch” by the Augusta Metro Chamber of Commerce, and nominated for Georgia Trend Magazine’s “Top 40 under 40”.

Dr. Furman obtained her Doctorate of Business degree and Masters of Science degree in Professional Counseling from Georgia State University and her Bachelor of Arts degree in Psychology from Susquehanna University. She is a National Certified Counselor (NCC) and has obtained multiple certifications to administer assessment tools that measure behavioral styles, emotional intelligence, leadership development, and career development to name a few.

Next Virtual Facilitation Training | Coming Soon

Professional Speaking

Helping you to Become Winners in a NEW Game

“Life is like a ten-speed bike. Most of us have gears we never use.” – Charles Schulz, cartoonist

disc-wheel The Game has Changed…

  • Competition has increased
  • The workday is longer
  • Change is constant
  • Customers expect more for less
  • Do more with fewer people

Renaming the players doesn’t work. . . Organizations have tried calling

  • Employees “associates”
  • Work groups “teams”
  • Managers “coaches”

Many were just imitating strategies of successful companies—but without the commitment or training successful organizations use. Here’s what does work. . . Competitive Edge teaches people how to understand each other

  • Executives understand subordinates and peers
  • Team members learn to trust each other
  • Better customer awareness

Once you understand, you can win! Corporations that understand their people:

  • Realize higher performance
  • Have happier customers
  • Have healthy and loyal employees

Our Training Programs can be customized

  • Creating high performance teams
  • Leadership and management skills
  • Adapting to change
  • Improving communication
  • Understanding “what makes people tick”
  • Teaching managers “how to play nice in the sandbox”
  • Time management
  • Reducing conflict and stress
  • Sales training

Are You a True Leader or Just Out for a Walk?

86531666 “A leader is someone whom you choose to follow to a place you would not go by yourself.” – Joel Barker

Program Overview For centuries philosophers, psychologists, military leaders, educators, executives, and theologians have tried to identify why some people can get people to follow them and others cannot. What are the qualities leaders have that cause people to TRUST them?  Competitive Edge, Inc. believes this quality is called the “endorsement factor.”  We have isolated five critical factors necessary to earn endorsement and five factors required to increase yours.

Understanding the Motivators Model

78155249 “People buy into the leader before they buy into the vision.”  – John Maxwell

Program Overview In order to foster “esprit de corps,” most experts believe that individuals on any team need to understand themselves and their fellow team members in order to form the foundation required to build trust. A team without trust is just a group and will never achieve their optimum potential.  The Personal Motivation and Engagement report determines each individual’s passion, the drive behind each person’s behavior, which we call their “hidden motivators.”

Program Outline

  • Understanding “Hidden Motivators”
  • How to use the Motivators Model
  • Experiential exercise for reading the motivators of others
  • Discussion about appreciating differences
  • How to blend DISC and Motivators for more effective interaction